Privacy Policy

1. Introduction

Brightline Pressure Washing LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pressure washing services in Rhode Island and Eastern Connecticut.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Property address and service location
• Service preferences and requirements
• Payment information (processed securely through third-party providers)
• Communication records and service history

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide pressure washing and exterior cleaning services
• Process service requests and quotes
• Communicate about appointments and service updates
• Process payments and maintain billing records
• Improve our services and customer experience
• Send service reminders and maintenance tips
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations (payment processing, scheduling software, etc.)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our customers
• Business Transfers: In connection with a merger, sale, or transfer of business assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to certain processing activities

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: